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Case studies Telecommunications

Every client's calls, billed in hours.

Client TSGI Communications (Florida, USA)

TSGI, a Florida telecom reseller, had thousands of clients whose calls had to be rated against the tariff and settled every cycle: a volume impossible to bill by hand. Antenor automated the entire run, turning a manually impossible task into one that completes in a couple of hours.

~2 hrs

to rate and settle every client's calls against the tariff

1000s

clients billed automatically each cycle

Manual → auto

a run that was impossible to do by hand

Challenge

TSGI Communications, a Florida-based telecommunications reseller, served thousands of clients, each of whom made large volumes of calls that had to be priced against a tariff and settled every billing cycle. The arithmetic is simple; the scale is not. Every call has to be matched to the right rate, aggregated per client, and turned into a settlement. Done by hand across thousands of clients and their millions of calls, the job is not merely slow, it is impossible: a billing cycle would close before a human team could finish rating a single period.

Solution

Antenor built the rating and settlement run as one automated pipeline. It ingests the call records, prices every call against the applicable tariff, aggregates the charges per client, and produces the settlement for the entire client base in a single pass. What had been a manual bottleneck with no viable path became a batch job: press run, and the complete billing for every client is ready.

The design principle was to make the impossible routine, so the finance team spends its time on exceptions and decisions instead of on arithmetic that never finishes.

Stack

  • Automated ingestion of call detail records for the full client base
  • Tariff-based rating engine pricing every call against the applicable rate
  • Per-client aggregation and settlement generation in a single batch run

Results

  • The complete billing run for thousands of clients completes in about two hours
  • A task that was impossible to perform manually at this volume now runs end to end automatically
  • Rating, aggregation and settlement produced in one pass, freeing the finance team for exceptions and decisions

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